|Serena von Lippstein|
|Pictures of Serena von Lippstein|
Serena von Lippstein is the mother of Victoria. She leads the biggest travel agency of Europe.
She sends her daughter Victoria in the hotel 13. This should test them and value. When Serena notes, nevertheless, like himself Victoria deprives, she sees only one way out. She provides for the fact which must work Victoria at the hotel.
When she gets to know from the intrigue of Jack and Victoria, she comes immediately to the hotel. She is so cross that Victoria the complete holidays about at the hotel must remain. If Victoria refuses, she has to go in a boarding school.